Kliendinõustaja / Customer Service Advisor


Nimetus:Kliendinõustaja / Customer Service Advisor
Valdkond:turundus, avalikud suhted, müügikonsultatsioon
Amet:kliendihaldur, vahendusspetsialist, äriteenuseagent
ISCO kood:33390002
Tööülesanded:This is an amazing opportunity with one of the best companies to work for in all of Portugal! This role is with an international outsourcing company who represent some of the world best known brands. They offer a lively working environment in the stunning city of Lisbon where you will enjoy a year round Mediterranean climate and endless things to see and do! You will be working with a highly diverse team and benefit from a wide range of employee perks! Your role within this global company will be to provide Customer Support to people who are facing issues with their products. This will require someone with good listening skills and the ability to problems solve effectively. In turn, you will receive training from a world class international company, and gain international experience within the Customer Service industry. Responsibilities: •Communicating with customers in a professional manner via both telephone and e-mail; •Providing solutions to issues that customers are facing with their products; •Redirecting calls to the appropriate person where necessary; •Educating customers on how to solve issues themselves when possible; •Working cohesively as a part of a team in order to meet targets and deadlines. Requirements: •Fluent in Finnish and English; •Good working knowledge of computers with an understanding of MS office applications; •Previous in a BPO or Contact Centre environment would be a boonus; •Experience with working in a team based environment – supporting the team and contributing; •Excellent professional communication skills, both written and verbal; •Excellent problem solving and troubleshooting skills; •Ability to work independently and on own initiative; •Highly organised with the ability to prioritise own workload.
Omalt poolt pakume:We offer: •Numerous bonuses available •Company owned, paid accommodation available •Subsidised social activities such as water sports and hiking •Return airline ticket home each year •Subsidised language courses •Airport pick up on arrival in Portugal •Refund of your initial flight to Portugal •Ongoing relocation support available. Please send your CV in English to David Kennedy, e-mail: dkennedy@delegaterecruitment.com
Lepingu kestus:tähtajatu leping
Kandideerimise lõpp:13.06.2017
Tööandja:Delegate Recruitment
Kontaktisik:David Kennedy
Lisamise aeg:15.05.2017

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